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My message to Target - Peter Hentges

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October 20th, 2005


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10:03 am - My message to Target
Thanks to supergee for the starting point:
I am greatly disturbed by the news that a 26-year-old Missouri woman was refused emergency contraception when she handed her prescription to a pharmacist at a Target store in Fenton, MO, on September 30. I did not realize that it was Target's policy that their pharmacist employees could refuse to fill a lawful prescription.

I am also confused from reports I read that one Jennifer Hanson has responded to this issue by claiming it is a policy that supports Target's policy of diversity. She reportedly responded to another guest thusly: "Like many other retailers, Target has a policy that ensures a guest's prescription for emergency contraception is filled, whether at Target or at a different pharmacy, in a timely and respectful manner. This policy meets the health care needs of our guests while respecting the diversity of our team members."

This seems in conflict with the statement by Bob Ulrich, Chairman and Chief Executive Officer of Target, on http://target.com/targetcorp_group/diversity/index.jhtml. I quote: "Target will remain dedicated to hiring a high-performing, diverse team, welcoming all guests into our stores, offering products that reflect the needs of all guests and giving back to the communities where we do business."

It seems to me that a pharmacist that refuses to fill a legal prescription could not be described as "high-performing." Further, refusing to fill a prescription could not be called "offering products that reflect the needs of all guests," and if, as Jennifer Hanson says, such prescriptions will be filled at another pharmacy how can that be called "welcoming all guests into [your] stores?"

Please respond to my concerns quickly. My own prescriptions are due for refill shortly and until these issues are clarified to my satisfaction, I will be having them filled at a different pharmacy.
I'd provide a link to Target's contact form, but they redirect such links to their main page anyway. You can reach them by following the "About Target" link at the very bottom of their pages.
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[User Picture]
From:laurel
Date:October 20th, 2005 05:53 pm (UTC)
(Link)
Are you sure this isn't yet another urban legend or misunderstanding like this or this?
[User Picture]
From:jbru
Date:October 20th, 2005 06:54 pm (UTC)
(Link)
Planned Parenthood Federation of America has made three unanswered attempts to contact the following corporations in order to ascertain their policy regarding pharmacists' refusal to fill valid, legal prescriptions for birth control, including emergency contraception:

Target...

http://www.ppaction.org/campaign/fillmypillsnow_dontknow
[User Picture]
From:shannon_a
Date:October 20th, 2005 06:40 pm (UTC)
(Link)
Good for you.

I'm increasingly disgusted at the direction this country is going in, to the point where denying people medicine has become "free speech".
[User Picture]
From:curlicue
Date:October 20th, 2005 10:51 pm (UTC)
(Link)
Yeah, this is a scary thing. Seems to me that the free mkt should take care of this...write the offending pharmacist a letter saying you'll be taking your pharmacy business elsewhere, cc the mgr, cc the regional hq, and cc the big hq. More important, cc your FRIENDS and get them to follow suit.

Target should take appropriate action: you can't keep a pharmacist who causes the pharmacy earmings to decline. They won't even need to address this specific issue: people refuse to do business with him. Asked, answered, and fired.

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