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My letter to Saturn (the car company) - Peter Hentges

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August 26th, 2005


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10:17 pm - My letter to Saturn (the car company)
I'm severely disappointed that I cannot find out anything about the current or future Saturn vehicles on the web site. (I stopped in today to check on the Skye that I heard about via my TiVo.)

Requiring Flash to get this information is like requiring me to wear a coat and tie in order to visit a showroom. Sure, when I show up in blue jeans and a t-shirt I could go home and change to come back, but why should I? I've already received the message that I'm not welcome.

That isn't the kind of company I thought Saturn was and I'm extremely disappointed to see you choose glitz over accessibility. Please email me to let me know when you've decided to welcome all your customers to your web site.
Current Mood: irritatedirritated

(5 comments | Leave a comment)

Comments:


From:ex_radparker580
Date:August 27th, 2005 03:21 am (UTC)
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I sympathize, but you've already lost the flash war. It's over.
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From:90_percent_sure
Date:August 27th, 2005 04:11 am (UTC)
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Shhh. He's still HTML. It's very sad.
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From:jbru
Date:August 27th, 2005 04:57 am (UTC)
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Bah! There's nothing wrong with HTML! Why, I still have some old washers here in a jelly jar and I'm not throwing them out either!
From:doccross
Date:August 27th, 2005 04:29 am (UTC)
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Dude, forget about Saturn and get a Honda or Toyota if you need a new car.

From:envoy
Date:August 27th, 2005 04:35 am (UTC)
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I just spent like 15 minutes today desperately trying to just get the fucking phone number for a Saturn Service center out of their damned site.

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